Entry Qualification:

• Three passes in G.C.E. (A/L) examination or an equivalent examination and five years of executive level working experience after obtaining the above educational qualification
  or
• Diploma in Service Management or Diploma in International Business conducted by the IHRA and 3 years working experience with active involvement in related field/s
  or
• Professional or any other qualification and or experience approved by the Institute

Course Modules:

• Managing Business Relationship and Event Management
• Leadership in Service Management
• Macroeconomics
• Financial Derivatives
• Consumer Behavior
• Database Management
• Statistical Methods for Decision Making
• Contemporary issues in Service Management
• Extended Essay