HOSPITALITY MANAGEMENT - ADVANCED DIPLOMA
The Advanced Diploma of Hospitality Management equips you with management knowledge, technical skills and insight in the dynamic hospitality industry. Recognized worldwide, this qualification offers a balanced combination of practical and theory that can be readily applied for a future with tourism and hospitality operators, resorts and hotels, event planning, government and industry authorities.
Career paths
- Food and Beverage Manager
- Business Owner
- Front Office Coordinator / Manager
- Tourism Operator
- Tourism Representative
- Events Coordinator
- Guest Services Manager
- Executive Housekeeper
- Room Division Manager
- Concierge
- Restaurant Manager
- Restuarant, Cafe or Bar Owner
- Bar Manager
- Gaming Manager
- Operations Manager
- Conference Manager
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Advanced Diploma of Hospitality Management |
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Course Code |
SIT60316 |
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Duration: |
Two years - Full time |
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Entry Requirements |
5 Passes in O/Level including English |
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Intake: |
End Feb, End June, End Sept |
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Certification: |
Advanced Diploma of Hospitality Management issued by Willam Angliss Institute Melbourne, Australia. |
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Course Developer : |
Developed by Australian Skills Quality Authority (ASQA) and conceptualized by Willam Angliss Institute. |
Core / Elective Subjects & Codes in Hospitality Management
| SIT30616: Certificate III in Hospitality | ||
| Semester 1 (6 Months) | ||
| # | Unit Code | Unit Name |
| 1 | BSBWOR203 | Work effectively with others |
| 2 | SITHIND002 | Source and use information on the hospitality industry |
| 3 | SITHIND004 | Work effectively in hospitality service |
| 4 | SITXCCS006 | Provide service to customers |
| 5 | SITXCOM002 | Show social and cultural sensitivity |
| 6 | SITXHRM001 | Coach others in job skills |
| 7 | SITXWHS001 | Participate in safe work practices |
| 8 | SITXFSA001 | Use hygienic practices for food safety |
| 9 | SITHACS001 | Use hygienic practices for hospitality service |
| 10 | SITXCCS002 | Provide visitor information |
| 11 | SITXINV001 | Receive and store stock |
| 12 | SITXCCS004 | Provide lost and found services |
| 13 | SITXCCS001 | Provide customer information and assistance |
| 14 | SITXFIN003 | Manage finances within a budget |
| SIT50416: Diploma of Hospitality Management | ||
| Semester 2 (6 Months) | ||
| # | Unit Code | Unit Name |
| 1 | SITXWHS003 | Implement and monitor work health and safety practices |
| 2 | SITXHRM003 | Lead and manage people |
| 3 | SITXGLC001 | Research and comply with regulatory requirements |
| 4 | SITHIND004 | Work effectively in hospitality service (CTR CertIII) |
| 5 | SITXCCS007 | Enhance customer service experiences |
| 6 | SITXCOM005 | Manage conflict |
| 7 | SITXFSA001 | Use hygienic practices for food safety (CTR CertIII) |
| 8 | SITHFAB003 | Operate a bar |
| 9 | SITHFAB005 | Prepare and serve espresso coffee |
| 10 | SITHFAB014 | Provide table service of food and beverage |
| 11 | SITHFAB016 | Provide advice on food |
| 12 | SITHFAB002 | Provide responsible service of alcohol |
| 13 | SITTIND001 | Source & use information on the tourism and travel industry |
| 14 | SITEEVT001 | Source and use information on the events industry |
| SIT50416: Diploma of Hospitality Management | ||
| Semester 3 (6 Months) | ||
| # | Unit Code | Unit Name |
| 1 | BSBDIV501 | Manage diversity in the workplace |
| 2 | BSBMGT517 | Manage operational plan |
| 3 | SITXCCS008 | Develop and manage quality customer service practices |
| 4 | SITXMGT001 | Monitor work operations |
| 5 | SITXFIN003 | Manage finances within a budget |
| 6 | SITXFIN004 | Prepare and monitor budgets |
| 7 | SITXHRM002 | Roster staff |
| 8 | SITXMGT002 | Establish and conduct business relationships |
| 9 | SITTTSL007 | Process reservations |
| 10 | SITHACS005 | Provide porter services |
| 11 | SITHACS007 | Conduct night audit |
| 12 | SITHACS008 | Provide accommodation reception services |
| 13 | SITHACS002 | Provide housekeeping services to guests |
| 14 | SITHACS003 | Prepare rooms for guests |
| SIT60316: Advanced Diploma of Hospitality Management | ||
| Semester 4 (6 Months) | ||
| # | Unit Code | Unit Name |
| 1 | BSBFIM601 | Manage finances |
| 2 | SITXFIN005 | Manage physical Assets |
| 3 | BSBMGT617 | Develop and implement a business plan |
| 4 | SITXHRM004 | Recruit, select and induct staff |
| 5 | SITXHRM006 | Monitor staff performance |
| 6 | SITXWHS004 | Establish and maintain a work health and safety system |
| 7 | SITXMPR007 | Develop and implement marketing strategies |