ITIL® 4 is built on the established core of best practices in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to moving to the new world of digital transformation and embracing an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps.

The ITIL® 4 Foundation course fundamentally targets the participants in the IT and business domains who wish to take the first steps in service management or are familiar with earlier versions of ITIL® and/or other sources of industry best practices and wish to learn about ITIL® 4. This course and the related certification can be beneficial for the following roles:

• IT Support Staff
• IT Consultants
• Business Managers
• Business Process Owners
• IT Developers
• Service Providers
• System Integrators
• Anyone working in a DevOps team

For more information: 

https://innoventsys.com/itil-4-foundation/

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